Syncing Prices from a Platform

Updated July 2026 · Price Manager

Overview

Prices in LinkSyncSell are kept up to date with your connected platforms automatically. There is no separate "sync prices" button inside the Price Manager - instead, prices are refreshed by a daily sync, and you can trigger an immediate refresh from the Product Attribute Editor when you need one.

How Prices Are Updated

Automatic daily sync

LinkSyncSell runs an automatic sync once per day, at approximately 4am in your company's configured timezone. This sync pulls the latest prices (along with inventory and status) from every connected platform - Shopify, Faire, TikTok Shop and Amazon. You don't need to do anything; updated prices appear in the Price Manager after the sync runs.

Getting an immediate refresh

If you've just changed a price directly on a platform and don't want to wait for the daily sync, run a manual product sync:

Go to Catalog > Product Attribute Editor
Select the platform tab you want to refresh
Click Sync Product Changes
Go to Help & Records > Process Log to monitor progress

This re-pulls the latest product data - including prices - for the listings already imported into LinkSyncSell. Once it finishes, return to the Price Manager to see the updated prices.

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Note: There is no real-time price sync. Prices refresh on the daily sync, or when you run a manual Sync Product Changes - not the instant you change them on a platform.

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Note: The manual Sync Product Changes button is rate-limited to once per hour per platform. If you've synced that platform recently, you'll see a message asking you to wait up to an hour before running it again. The button is also unavailable while a sync is already running, or if the platform isn't connected.

Tips & Notes

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Tip: For day-to-day use you rarely need a manual sync - the daily sync keeps prices current. Use Sync Product Changes only when you need an update right away, for example right after correcting a price directly on a platform.

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Note: If a platform is temporarily unavailable during a sync, prices from that platform may not update. Check the Process Log and try again once the platform is accessible.

Troubleshooting

Prices are still showing old values.

Prices update on the daily sync (around 4am in your timezone). If you need them sooner, run Sync Product Changes from the Product Attribute Editor, then refresh the Price Manager. If prices still don't update, check the Process Log for sync errors.

I changed a price on a platform but LinkSyncSell hasn't picked it up.

LinkSyncSell doesn't update prices the instant they change on a platform. Either wait for the next daily sync or run a manual Sync Product Changes for that platform. If it still doesn't reflect, verify the platform is still connected under Connect Platforms.